Shorter pieces on issues worth recording that would overwhelm the main report.
One Ahpra web page says "most notifications are closed within 90 days". Another tells people raising a concern that "we currently have a waiting period of 3-5 months before these other concerns are allocated to a case officer". Neither page defines which notifications it means.
The ABC's December 2025 report said complaints against Ahpra rose "from 430 in 2022/23 to 691 in the latest financial year". On the National Health Practitioner Ombudsman's figures, 430 was the 2022-23 count of notification-related complaints only (the total was 663), and 691 was the 2023-24...
The 2024/25 annual report restates the previous year's table of open notifications by age, noting only that "The data for 2023/24 in Table 19 has been updated since this report was originally tabled in parliament on 13 November 2025". The restated row adds to 4,414, not the 4,441 shown as its...
In 2013/14 Ahpra set timeliness targets for every stage of a notification and reported partial results: investigations completed within six months were 59% against a target of 80%. It wrote: "Having introduced KPIs in 2014, we will be reporting on our performance in 2015." Later annual reports...
Under the National Law only the practitioner who is the subject of a decision can appeal it. Ahpra's website says no one else can appeal, "including the person who raised the concern, a patient, employer or any other person". A notifier's only route is a complaint to Ahpra and then to the...
Research commissioned by Ahpra found that 16 practitioners "currently or recently involved in regulatory processes took their lives between January 2018 and December 2021". The National Health Practitioner Ombudsman has written that "unnecessary or avoidable delays in managing notifications can...
Ahpra's expenses were $129.1m in 2010/11 and $362.4m in 2024/25. In 2010/11 it had "around 600" staff; at 30 June 2025 it had 1,449 full-time equivalents. Most of the money comes from practitioners: registration fees were $277.7m of $358.1m income in 2024/25. The annual report does not say how...
Queensland's Health Ombudsman has a statutory function "to monitor the National Boards' and National Agency's performance of their functions" for Queensland practitioners. In 2016-17 it published three reports on Ahpra's performance data. Regulator Review found no published assessment of Ahpra's...
The NSW Ombudsman's annual reports do not say how many complaints end with the agency fixing something. The last report to carry an outcome measure was 2017-18, when it gave a percentage of "improved outcome" matters with no count or base.
When an agency does not act on the NSW Ombudsman's findings, the Ombudsman's last resort is section 27 of the Ombudsman Act: a report to Parliament, to which the Minister must respond within 12 sitting days.
For years the NSW Ombudsman's annual report included an appendix showing what happened to every complaint about government departments, councils and prisons: closed at assessment, preliminary inquiries, or formal investigation, and if investigated, whether there was an "Adverse finding".
By 2014 the NSW Ombudsman was dealing with a growing number of complaints about Revenue NSW garnishee orders, which take money directly from the bank accounts of people who owe fines. By mid-2014 it "had already made several formal suggestions". "These suggestions were not implemented in 2014 or...