Shorter pieces on issues worth recording that would overwhelm the main report.
Queensland's Legal Profession Act requires the Legal Services Commissioner to set performance criteria for handling complaints and to report against them each year (s 489). Until 2021-22 the criteria for investigations were 75% finished within six months and all within 18 months. In 2021-22 the...
The 2020-21 annual report's performance table says the Commission answered 71.3% of enquiries within one working day and 28.7% within two working days. The second target is cumulative: everything answered within one day was also answered within two. The two-day figure cannot be lower than the...
In 2019-20 and 2020-21 the Commission's annual report ended with about 30 pages of statistics. They included the median number of days complaints and summary dismissals were open (203 and 49 days in 2020-21), a table headed "Complaints About Us, Grievances and RTI Applications", investigations...
The Commissioner can audit any incorporated legal practice, whether or not anyone has complained (Legal Profession Act 2007 s 130). There were 1,964 of them at 30 June 2025, two thirds of Queensland's solicitor practices.
On 26 October 2026 the Commission's news page carried ten media releases, from March 2023 to September 2026. One launched the sexual harassment reporting tool. The other nine are about unlawful operators: people practising law without being entitled to, including an Airtasker operator who was...
The Legal Profession Act gives a complainant no right to have the Commissioner's decision reviewed. The Commission reviews decisions anyway, saying it is "good decision-making practice and in the public interest".
At 30 June 2025 the Commission had decided to bring disciplinary proceedings in 36 matters that it had not yet filed. A year earlier the number was also 36. Its explanation: "Filing of these matters is being managed in the overall context of ensuring that the Commission is able to adequately...
Every inspection report the WA Inspector of Custodial Services publishes ends with a short table of key dates: when the inspection was announced, when the team arrived and left, when the draft went to the Department of Justice, when the Department replied, and when the report was finalised. It...
Since at least 2015-16, in every annual report checked, the performance section has carried the same footnote: "The average time taken from the start of an inspection to the production and lodgement of a report in Parliament is between six and nine months depending upon the complexity of the...
The OICS has a memorandum of understanding with the Department of Justice under which the Department responds to a draft report within five weeks. In 2023-24 the Inspector reported that "For the nine reports we published this year, none of the responses from the Department were received within...
The Act requires the Speaker and the President to keep each inspection report "in safe custody" and not table it until at least 30 days after delivery. The Inspector notes that "Other Western Australian statutory officers do not face such a long embargo."
In 2019 the WA Government designated the Inspector as a National Preventive Mechanism under the UN Optional Protocol to the Convention against Torture (OPCAT) for justice-related places of detention. That would add about 156 police lock-ups to its jurisdiction.