Read 24 years of Commonwealth Ombudsman annual reports in order and you can watch the tables disappear.
- How often an investigation found the agency at fault. Last published for 2011-12, when it was 3 per cent. In 2001-02 it was 29 per cent.
- Office-wide complainant satisfaction. No general survey results were printed in the reports from 2010-11 to 2018-19. The 2012-13 report lists the "cancellation of client surveys" among its savings.
- Complaints still open at the end of the year. Last published for 2014-15.
- Remedies obtained, by type. Last published for 2017-18: 3,953.
- Requests for review of the Office's own decisions. Last published for 2018-19.
- The number of complaints investigated. Missing from four reports in a row, 2019-20 to 2022-23, then restored.
The Act does not require any of these to be published for the Ombudsman's main jurisdiction. It does require detailed statistics for the postal, private health insurance and student ombudsman schemes run by the same office.