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NSW Ombudsman

Numbers that move

Some figures in the NSW Ombudsman's reports change from one report to the next.

Some figures in the NSW Ombudsman's reports change from one report to the next.

  • Total contacts have been restated in later reports for every year from 2015-16 to 2023-24. The 2021-22 total appears in three reports as 24,874, 24,899 and 24,901. The only explanation is a general note about "enhanced data quality assurance processes".
  • The 2023-24 report says "We ran 2 conciliations". The 2024-25 report refers to "the 1 formal conciliation conducted in 2023-24".
  • The 2023-24 report corrected the previous year's figures for contacts within jurisdiction, which had been "incorrectly presented".
  • The 2019-20 report was published with the line "The Auditor-General's findings included: [TBC]".
  • The 2002-03 report's snapshot page lists "Reports making adverse findings in 2002 – 2003 486". The number matches police management outcomes after complaint investigations that year, not reports by the Ombudsman.

None of these changes the big picture. They are a reason to read the tables, not the headlines.

Sources: Annual Reports 2002-03 pp 7, 65; 2019-20 p 20; 2020-21 p 16; 2021-22 p 30; 2022-23 p 30; 2023-24 pp 33, 37; 2024-25 p 10.