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Cyber Security NSW

34,000 or 75,000?

In May 2025 the Minister said ID Support NSW had "supported more than 40,000 customers impacted by identity misuse and data compromises" in 2023-24. In August 2025 the Minister said ID Support had "provided assistance and information to more than 75,000 customers" in 2024-25. The Department of...

In May 2025 the Minister said ID Support NSW had "supported more than 40,000 customers impacted by identity misuse and data compromises" in 2023-24. In August 2025 the Minister said ID Support had "provided assistance and information to more than 75,000 customers" in 2024-25. The Department of Customer Service annual report for the same year, 2024-25, gives 182 data breaches and more than 34,000 citizens. The office's 2024 Year in Review, on a calendar year, gives 101 data breaches and 56,466 notifications. Four figures, four descriptions, two kinds of year, and no published definition of any of them.